About
TraceIQ
A workspace for teams who work with OpenText Content Management tracefiles — built to complement your CM platform, not replace it.
What we do
TraceIQ helps you move from raw log output to structured understanding: validation and normalisation on upload, asynchronous analysis, and a clear presentation of summaries, technical detail, and recommendations.
Your team gets a durable file library organized by environment and host, automatic grouping of similar traces into issues, and insights that surface chronic problems and operational trends over time.
How we fit with Content Management
TraceIQ does not replace your CM platform. It sits alongside it — making trace evidence easier to upload, analyse, compare, and archive when incidents occur or when you need to understand recurring errors across systems.
Many teams still pass tracefiles through email and ad-hoc tools. TraceIQ gives that workflow a proper home with privacy controls, fingerprints, and shared context your whole team can use.
Our principles
- Privacy by design — configurable sanitization and encryption before traces become part of your workspace archive.
- Async by default — uploads and analysis never block your investigation; results arrive when processing completes.
- Team workspace — org-scoped data with issues, notes, and insights meant for collaboration, not solo spreadsheet work.